Betmica Terms and Conditions

Welcome to Betmica. These Terms and Conditions govern your use of our website and services. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. At Betmica, we operate under a licence issued by the Anjouan Gaming Authority, and we ask that you review this document carefully before using our platform.

1. Who We Are

Our casino is owned and operated by Win Top Ltd, a company registered in the Autonomous Island of Anjouan, Union of Comoros, under registration number 16122, with its registered address at Hamchako, Mutsamudu. Our independent representative and payment operator is Winstrax Ltd, registration number HE 479794, based at 59 Agiou Gennadiou, Flat/Office 103, 2054, Nicosia, Cyprus. We hold licence No. ALSI-202509029-FI1 from the Anjouan Gaming Authority, and we provide our services to players in Canada, the United Kingdom, Switzerland, Australia, New Zealand, and France.

Eligibility

• You must be at least 18 years old, or the legal gambling age in your jurisdiction, to register with us
• You must provide accurate and truthful information when you create your account
• We reserve the right to request identity verification (KYC) before allowing withdrawals or VIP programme participation
• We do not accept players from restricted jurisdictions, and we may close accounts that breach this rule

2. Your Account with Betmica Casino

When you register at Vegas... at Betmica Casino, we require you to create one account only. Duplicate accounts are not permitted, and we reserve the right to suspend or close any accounts found to be in breach of this rule. You are responsible for keeping your login credentials confidential, and we are not liable for losses resulting from unauthorised access caused by your failure to protect your account details.

Our Betmica Casino platform is available via desktop browser and mobile browser. We do not currently offer a dedicated downloadable app, though our site is optimised for mobile play. We support English and French localisations, and our customer support team communicates in English.

3. Deposits and Withdrawals

We accept GBP, EUR, CHF, CAD, AUD, NZD, and USD, as well as a range of cryptocurrencies including USDT (TRC-20 and ERC-20), USDC, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Solana, and Tron. Our minimum deposit is C$30 across every method, and C$50 is required to activate the Casino Welcome Pack. Our minimum withdrawal amount is C$80 on every method.

• We offer Interac, Apple Pay, Google Pay, Visa, Mastercard, and Skrill for deposits, ranging from C$30 to C$3,200 or C$1,600 depending on the method
• We process crypto deposits and withdrawals from C$30/C$80 up to C$15,000 per transaction
• We process bank transfer withdrawals up to C$7,500
• We apply withdrawal limits according to your VIP level, from EUR 7,000 at Bronze up to EUR 30,000 at Obsidian

Before releasing your first payout, we require successful KYC verification. Our processing times vary from 24 hours down to 1 hour depending on your VIP level; these are target times and not a guarantee. Any withdrawal request submitted before or during an active bonus forfeits the bonus and any associated winnings.

4. Bonuses and Promotions

We at Betmica offer a Casino Welcome Pack of 570% up to $11,400 plus 270 free spins spread over your first five real money deposits, alongside a VIP Welcome Pack of 850% up to $27,000. Our Crypto Welcome Bonus provides 140% up to 1,600 USDT plus 140 free spins, and our Sport Welcome Pack offers a 150% freebet up to $230.

• Our minimum qualifying deposit for bonus activation is C$50
• We apply 40x wagering on bonus funds and free spin winnings, both to be completed within 7 days
• Our maximum bet while a bonus is active is 5 EUR/GBP/CHF, 8 CAD, 9 AUD, or 10 NZD
• Our maximum withdrawal from welcome bonus winnings is 10 times the bonus amount received
• Our maximum withdrawal from free spin winnings is 2 times the winnings, capped at 1,000 GBP/EUR/CHF, 1,600 CAD, 1,700 AUD, or 2,000 NZD

Here at Betmica, we also run Silver, Gold, and Premium Cases, a Premium Shop where Chips can be exchanged for gift cards and premium prizes, a jackpot prize pool of EUR 1,000,000, tournaments with prize pools of EUR 600,000 and EUR 25,000, the Wheel of Gods feature, and promo codes from time to time. We reserve the right to amend, withdraw, or cancel any promotion at our discretion, subject to applicable regulations.

5. VIP Programme and Loyalty

Our VIP programme at Betmica Casino consists of 17 levels, from Bronze 1-4 through Silver, Gold, Platinum, and ultimately Obsidian. We award levels once you meet three simultaneous thresholds: lifetime deposits, Gems earned from deposits, and Stars earned from wagering. Once you qualify, you must press Level Up to claim your new status, and we never downgrade levels due to inactivity.

• We pay daily cashback from 3% to 40% of net loss, and daily rakeback from 5% to 60% of operator net revenue, depending on your level
• We credit cashback daily at 00:00 UTC, with a minimum payout of EUR 1
• We provide level-up rewards ranging from EUR 5 plus 5 free spins up to EUR 5,000 plus 200 free spins
• We grant higher withdrawal limits and faster processing times as your VIP level increases
• At higher levels, we may credit certain rewards as real cash without wagering requirements

Our VIP programme is open exclusively to accounts that have successfully completed KYC verification. Non-monetary benefits we provide include a personal VIP manager, messenger and priority support, exclusive bonuses and promo codes, gifts and merchandise, exclusive tournaments, and discounts in our Chip Store.

6. Games and Fair Play

We offer more than 6,000 games from leading providers including Hacksaw Gaming, BGaming, Pragmatic-style studios, Betsoft, Playtech, Yggdrasil, Spribe, Relax Gaming, and many more. Our game library includes slots, live casino, roulette, blackjack, jackpot games, bonus wager games, sports betting, tournaments, cases, and the Wheel of Gods. Our live dealer offerings come from providers such as ICONIC21, Winfinity, Absolute Live Gaming, and BetGames among others.

We use certified random number generators and independently tested game software to ensure fair outcomes. We are not responsible for technical malfunctions on your device, though we will make reasonable efforts to resolve verified software errors on our end.

7. Responsible Gambling

We are committed to promoting responsible play. We provide tools such as deposit limits, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team, who can guide you toward responsible gambling resources and support organisations.

8. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. We are not liable for indirect or consequential losses arising from your use of our services, except where such liability cannot be excluded under applicable law. You agree that we may suspend your account where we suspect fraud, collusion, or breach of these terms.

9. Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We recommend reviewing this page regularly. Continued use of our site after changes are published constitutes your acceptance of the revised terms.

10. Contact Us

If you have questions about these terms, our bonus policies, or your account, please reach our support team via 24/7 live chat or contact form, or email us at [email protected]. For security-related concerns, please write to [email protected]. We at Betmica Casino are here to help whenever you need us.